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A: There are several ways to locate a specific accessory. See “ Navigating the Virtual Counter ” for a step by step approach using icons and drop downs. Or, if you know the part number, simply enter it into the search field. You can also search by...
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A: The Volkswagen Virtual Counter does flag items that can be residualized. These appear under the “Dealer” tab as “Financing Eligible”. Remember that Volkswagen Credit’s Residualization policies can change 2 to 3 times per year. ...
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A: Starting July 1st, 2014 all Updates for RNS315, RNS510, and BOSCH navigation are available through: www.navigation.com/vw or, 1-866-462-8837 (Monday – Friday : 8:00 AM - 8:00 PM Eastern Time and Saturday: 10:00am - 2:00 PM Eastern T...
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When you have a customer who wants specific items on the phone, at the counter, or communicating through email correspondence, it’s easy to add them in the List / Cart by using any of the following enhanced search tools. Quick Add is useful ...
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In this video, we'll explore the basics of your SimplePart Control Panel's performance reports and how to use these to quickly understand the performance of your online parts business.
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Last Updated: 03/06/2024
in Best Practices Once you decide to start selling online, shipping becomes a huge aspect of your parts counter’s operations and sales. Shipping is not only a necessity, but a profit center for many dealers. It can also be a deal-breaker for many customers when sh...
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A: Virtual Counter does not currently contain an MDO catalog. This could be added in the future. For now, a high quality downloadable MDO catalog is attached below as a PDF file which is updated quarterly. Looking for the Q2 2016 MDO catalog? C...
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Last Updated: 04/05/2019
in Control Panel How to Search Orders When you log into the Control Panel and you need to locate a specific order, there are a few different ways to search for it. You can either use the "Orders" drop down in the menu at the top of the page. You can also use the "R...
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In this video, we'll go over how to use our platform's built-in tools to check and adjust tax rates for your business.
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In this video, we'll review how to set or update the basic profile information for your parts website - information like your address, business name, phone number, and more.