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A: There are several ways to locate a specific accessory. See “ Navigating the Virtual Counter ” for a step by step approach using icons and drop downs. Or, if you know the part number, simply enter it into the search field. You can also search by...
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Within the B2B platform, you can generate a custom quote and calculate financing for items in a selected list and then print or email the customer a copy. After you’ve created a list on the B2B platform, you can access the Quote fields by clicki...
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Last Updated: 10/22/2018
in VW Canada The B2B platform makes it easy to create and print customized Magic Pockets (also known as Monroneys) for vehicles. These sheets allow you to show what the costs of optional accessories and add-ons will be for specific vehicles. After choosing a p...
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Last Updated: 04/05/2019
in Control Panel When your new parts website goes Live, shipping rates should already be implemented. These are determined on the parts total of your customer's basket. If there are any items (ex: rotors, body panels) with fixed shipping costs assigned to them, then...
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Last Updated: 08/10/2022
in Control PanelLearn how to use the camera app to enhance the user experience on your eCommerce site and increase your sales!
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A: Virtual Counter does not currently have this functionality. Only Parts Managers will have the ability to change suggested labor times. This feature will be available shortly after the initial launch of Virtual Counter. ...
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A: Virtual Counter does not currently contain an MDO catalog. This could be added in the future. For now, a high quality downloadable MDO catalog is attached below as a PDF file which is updated quarterly. Looking for the Q2 2016 MDO catalog? C...
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A: Virtual Counter does not currently have a downloadable price calculator. You can build a vehicle or customer specific Quote. See “ Building Quotes ”. This functionality is being looked at and could be added in the future. ...
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Last Updated: 03/06/2024
in Best Practices Once you decide to start selling online, shipping becomes a huge aspect of your parts counter’s operations and sales. Shipping is not only a necessity, but a profit center for many dealers. It can also be a deal-breaker for many customers when sh...
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A: Only dealers who have opted for a consumer eCommerce site with SimplePart that offers both Parts & Accessories will be the option to see a Parts Catalog. This is the same Parts Catalog your consumer faces, and is not ETKA data you ...