Popular Articles

  1. Q: Are there different levels of access to the Volkswagen Virtual Counter? Who has the ability to enter pricing and labor rates for my dealership?

    A: The Volkswagen Virtual Counter is accessible through the  vwhub.com  using single-sign-on technology. The access is dependent on your dealer role. The Parts Department has access to all pricing information and Parts Managers can input custom p...
  2. Q: I like using an Excel-based fitment guide or price calculator. Can I get the same with Virtual Counter?

    A: Virtual Counter does not currently have a downloadable price calculator. You can build a vehicle or customer specific Quote. See “ Building Quotes ”.   This functionality is being looked at and could be added in the future. ...
  3. Printing an Order

    When you are processing an order, it is important to make sure you have the parts in stock. To create an invoice to attach to your DMS invoice use the Print Order tab on the gray navigation bar.  Once the order has been printed, the “Print Order...
  4. Pricing for Your Market

    When you’re setting up your online site, it’s essential to take the time to figure out proper pricing for your parts and accessories store. It can be difficult to find the balance between profit and volume for your dealership, while still staying co...
  5. Your Guide to: Search Engine Marketing

    Search Engine Marketing can be summed up fairly succinctly: purchasing space for paid ads on search engines as a way of driving traffic to your website. However, our SEM team does so much more than simply buying ads.  Every member of the SimplePart...
  6. How to Use the Camera App

    Learn how to use the camera app to enhance the user experience on your eCommerce site and increase your sales!
  7. How to Create a Magic Pocket

    The B2B platform makes it easy to create and print customized Magic Pockets (also known as Monroneys) for vehicles. These sheets allow you to show what the costs of optional accessories and add-ons will be for specific vehicles.  After choosing ...
  8. Q: How do I create professional looking showroom addendum labels using the Volkswagen Magic Pocket sleeve?

    A: To generate a custom label, follow the simple instructions under “ Magic Pockets ”. Need more Magic Pockets? Order VW08CLINGPACK from the VW Brand Store. ...
  9. Fraud Practices

    Fraud demands urgent attention and SimplePart has the tools and know-how to help you combat this issue. SimplePart’s Control Panel has several built-in features to help you take proactive measures against fraudulent orders. Ways to prevent fra...
  10. Q: Why do I see a "Parts" catalog logo in my catalog banner selection?

    A: Only  dealers who have opted for a consumer eCommerce site with SimplePart that offers both  Parts & Accessories will be the option to see a Parts Catalog.  This is the same Parts Catalog your consumer faces, and is  not  ETKA data you ...