A: The Volkswagen Virtual Counter is one of your primary resources for accessory information. The Volkswagen Virtual Counter gives you easy access to find, view and price the full portfolio of accessories offered by Volkswagen of America, Inc. The ETKA Accessories Catalog will still be your primary resource for installation instructions for globally offered accessories. For product-related help such as quick tips or advice, you can use Service Net >> Technician Resources >> Accessories or email the Volkswagen Accessories Mailbox at vwaccessories@vw.com.
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- Your Guide to: Managing Your Online Parts Counter
- Your Guide To Pricing Best Practices
- Pricing for Your Market
- Measuring Success
- Make the Most of Your Digital Marketing
- Enhance Site Performance with SimplePart’s Promotional Tools
- Your Guide to: Shipping Best Practices
- TaxJar Integration
- Inventory Display Update
- Prepping for Spring Promotions
- How This Works: The Product Questions Module
- Your Guide to the Affirm Integration
- Your Guide to the Sunbit Integration
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- SEM (Search Engine Marketing) Concierge Contact List
- Does the VW Virtual Counter replace ETKA?
- Q: Where do I find the Q2 2016 MDO Catalog?
- Q: Where do I find the Q1 2016 MDO Catalog?
- Q: I like using an Excel-based fitment guide or price calculator. Can I get the same with Virtual Counter?
- Q: How do I find an accessory?
- Q: What is on the Welcome Screen?
- Q: Can I modify the suggested labor time in the catalog?
- Q: Can I add additional items like “Shop Supplies” to the installed price?
- Q: Where can I see circulars or additional product information on products?
- Q: How do I create a custom list or quote of accessories for a customer or for a showroom display vehicle?
- Q: How do I quote an installed price, when the installation takes multiple parts?
- Q: Why do I see a "Parts" catalog logo in my catalog banner selection?
- Q: Why aren't installation instructions posted on this catalog?
- Q: How do I create professional looking showroom addendum labels using the Volkswagen Magic Pocket sleeve?
- Q: What are the Volkswagen Virtual Counter minimum systems requirements to ensure my dealership takes full advantage of the catalog’s functionality and performs at efficient speeds?
- Q: How do I enter custom pricing (internal & retail) for my store?
- Q: Can pricing for individual accessories be modified?
- Q: What internet browsers is the Volkswagen Virtual Counter optimized for?
- Q: Are there different levels of access to the Volkswagen Virtual Counter? Who has the ability to enter pricing and labor rates for my dealership?
- Q: Can I see what items can be residualized by Volkswagen Credit?
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- Oettinger® Limited-Edition Body Styling Kits 5% Off Dealer Net Program Extension!
- WeatherTech® TechCare® Car Care: New Line and Drop Ship Program
- OETTINGER® Limited-Edition Golf Body Style Kits Now Available
- Wheel and Tire Matrix MY 2015+
- Passat Remote Start Application Matrix & Chart (561065760C)
- Where do I order 3M decals?
- Q: What new items will be available after the Virtual Counter launch?
- Q: How do Customers order Navigation Disks & SD Cards?
- Q: Many Legacy Pre-Painted Components are no longer available in Parts on Command Drop-Ship list. How can I order these parts?
- Q: When will Passat 2012+ and Beetle 2012+ Roof Rack Base Carrier Bars be available?
- Accessory Attachments Archive
- Accessory Circulars & Sell Sheets Archive
- VW FAQs
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- Introduction to the VW Online Store and Online Catalog
- Navigating the VW Online Store and Online Catalog
- Building Quotes
- Pricing and Labor Rates
- Printable PDFs Available
- How to Create Price Tags
- How to Create a Quote
- How to Create a PDF Brochure
- How to Create a Magic Pocket
- More About the VW Sell Sheet
- Accessories Configurator
- Accessory Desking Tool (ADT) Redesign
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- EP. 1 – Get Started with SimplePart
- EP. 2 – Explore Your New Website
- EP. 3 – Configure Your Profile
- EP. 4 – Set and Adjust Shipping Rates
- EP. 5 – Check and Adjust Tax Rates
- EP. 6 – Exploring the SimplePart Control Panel
- EP. 7 – Process Your Orders
- EP. 8 – Recognize Fraudulent Orders
- EP. 9 – Modify an Order
- EP. 10 – Real-Time Shipping and ShipStation
- EP. 11 – Continue Your SimplePart Experience
- EP. 12 – How to Create a Coupon
- EP. 13 – How to Customize Product Information
- EP. 14 – How to Initiate eBay Store Page Creation
- EP. 15 – How to Adjust Pricing
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