Popular Articles

  1. Q: Where do I find the Q2 2016 MDO Catalog?

    A: Virtual Counter does not currently contain an MDO catalog. This could be added in the future. For now, a high quality downloadable MDO catalog is attached below as a PDF file which is updated quarterly. Looking for the Q1 2016 MDO catalog? Cli...
  2. Q: Where can I see circulars or additional product information on products?

    A: You can see additional item information under the “Attachment” tab when viewing each item individually.  ...
  3. Measuring Success

    Gross Profit and Sales Volume are significant indicators of a well-performing business. The SimplePart Control Panel makes it simple to track metrics important to you, while offering additional performance reporting to help monitor the success of yo...
  4. Q: What is on the Welcome Screen?

    A: This is the first page you see when you log-in to the Virtual Counter . The Welcome Screen displays the latest accessory highlights, news from Volkswagen of America, Inc. such as the most recent news and announcements, new and updated items, and...
  5. Reading Control Panel Reports

  6. Navigating the VW Online Store and Online Catalog

    Navigating the VW Online Store and Online Catalog There are multiple functions in the VW Online Store and Online Catalog which can only be accessed by dealers and require you to login. There are a couple of easy ways to do this: Option 1: Logging ...
  7. Printable PDFs Available

    Within your dealer catalog, there are a couple of PDF options available to use with your customers and on the showroom floor. All PDFs are available to print in two ways: Click on “List & Print Options” and then click on the PDF you’d like...
  8. Pending Flags

    At the top right of your Control Panel, you should notice a set of orange icons with a corresponding number count. Each of these will assist you in running your parts website. Image A Image B. The first icon reading from left to ...
  9. How To Create a PDF Brochure

    PDF Brochures give you an easy way to showcase your newest models at a dealership, as well as some of the best-selling products. Easily create a customized brochure featuring any models or products you wish to draw attention to in your showroom. Af...
  10. Q: How do I create a custom list or quote of accessories for a customer or for a showroom display vehicle?

    A: See “ Building Quotes ”  or “ Magic Pockets ”. ...