Popular Articles

  1. Oettinger® Limited-Edition Body Styling Kits 5% Off Dealer Net Program Extension!

    Now through the month of June, earn 5% off Dealer Net when you purchase a body kit or spoiler. Oettinger® Body Styling Kits are a great way to help lift your accessory sales while showing style-minded customers the cutting edge of the VW Golf design...
  2. How to Login

    There are multiple functions in the VW Online Store and Online Catalog which can only be accessed by dealers and require you to login. There are a couple of easy ways to do this: Option 1: Logging in through VW Hub (SSO): Option 2: (Not for fir...
  3. Q: What internet browsers is the Volkswagen Virtual Counter optimized for?

    A: Internet Explorer 8.0 to current, FireFox 3.0 to current, Chrome 4.0 to current, Safari 4.0 to current. It is also optimized for mobile devices such as smart phones and tablets. ...
  4. More About the VW Sell Sheet

      Click here to download the PDF above. ...
  5. Passat Remote Start Application Matrix & Chart (561065760C)

    Below you will find the Passat Remote Start (561065760C) Application Matrix and the Application Chart for Model Year 2013 - 2016. Should you have any questions regarding these attachments, please reach out to your FOM. 
  6. Q: Can I add additional items like “Shop Supplies” to the installed price?

    A: Virtual Counter does not currently have this functionality. However, we are planning to have it added by mid-2016.  This will allow you to add the cost of these additional items that may be needed for the installation, instead of compensating fo...
  7. Your Guide to: Shipping Supplies

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  8. Introduction to the VW Online Store and Online Catalog

    The VW Online Store and Online Catalog is an inclusive website designed with both customers and dealers in mind. Customers will be able to browse the full accessories catalog available from Volkswagen, as well as transact business with dealers who h...
  9. Q: How do I quote an installed price, when the installation takes multiple parts?

    A: Many retrofit components can require multiple related components. Look to see if a complete kit part number exists (NPN part numbers) or add each component into “ Add to cart ”. The system will tabulate the installation price for each accessory....
  10. VW Welcome Packet (Part 2)

    Learn the e-commerce basics and get your store running smoothly with our guide.