Updated Articles

  1. Printable PDFs Available

    Within your dealer catalog, there are a couple of PDF options available to use with your customers and on the showroom floor. All PDFs are available to print in two ways: Click on “List & Print Options” and then click on the PDF you’d like...
  2. Building Quotes

    When you have a customer who wants specific items on the phone, at the counter, or communicating through email correspondence,  it’s easy to add them in the List / Cart by using any of the following enhanced search tools.  Quick Add is useful ...
  3. Accessory Circulars & Sell Sheets Archive

    Here you can find a copy of accessory circulars and sell sheets for accessory items within the Accessories Catalog.
  4. Accessory Attachments Archive

    Here you can find a copy of accessory attachments that are also attached to their individual accessory items within the Accessories Catalog.
  5. Q: When will Passat 2012+ and Beetle 2012+ Roof Rack Base Carrier Bars be available?

    A: Roof Rack Base Carrier Bars are technically not feasible for these model. There is no plan to offer these products for these models. Please consult the vehicle's Owner's Manual for additional information. ...
  6. Q: Many Legacy Pre-Painted Components are no longer available in Parts on Command Drop-Ship list. How can I order these parts?

    A: As announced at the National Parts & Service Manager meeting in Dallas, Volkswagen of America, inc. will discontinue Legacy Pre-Painted parts 12 months after the End of Production of the applicable vehicle model. These components will then only ...
  7. Q: How do Customers order Navigation Disks & SD Cards?

     A: Starting July 1st, 2014 all Updates for RNS315, RNS510, and BOSCH navigation are available through: www.navigation.com/vw or, 1-866-462-8837 (Monday – Friday : 8:00 AM - 8:00 PM Eastern Time and Saturday: 10:00am - 2:00 PM Eastern T...
  8. Q: What new items will be available after the Virtual Counter launch?

    New items will be available shortly after Virtual Counter launches. Please refer to your News Feed or VW Hub for future updates. Featured Categories: 3 in 1 Cargo Liner Box Base Carrier Bar Attachments Carbon Fiber Look Accessories Cle...
  9. Where do I order 3M decals?

    3M decals are not available in Parts on Command however, dealers are requested to order them directly from   http://vwsecondskin.com/ dealer/?brand=VW   . ...
  10. Passat Remote Start Application Matrix & Chart (561065760C)

    Below you will find the Passat Remote Start (561065760C) Application Matrix and the Application Chart for Model Year 2013 - 2016. Should you have any questions regarding these attachments, please reach out to your FOM.