New Articles

  1. Printing an Order

    When you are processing an order, it is important to make sure you have the parts in stock. To create an invoice to attach to your DMS invoice use the Print Order tab on the gray navigation bar.  Once the order has been printed, the “Print Order...
  2. Editing Orders

    Once a customer places an order, you’ll be able to view it in the Order Contents area of your Control Panel. You are also able to edit or add additional items in this section, should you need to update an order. To edit existing contents, use the E...
  3. How to Process an Order

    Making sure orders are processed in a timely manner is, potentially, the most important part of the e-commerce process. For your convenience, we’ve provided a quick tutorial video as well as step-by-step instructions you can refer back to as needed....
  4. Introduction to the VW Online Store and Online Catalog

    The VW Online Store and Online Catalog is an inclusive website designed with both customers and dealers in mind. Customers will be able to browse the full accessories catalog available from Volkswagen, as well as transact business with dealers who h...
  5. How to Create a Magic Pocket

    The B2B platform makes it easy to create and print customized Magic Pockets (also known as Monroneys) for vehicles. These sheets allow you to show what the costs of optional accessories and add-ons will be for specific vehicles.  After choosing ...
  6. How to Create a PDF Brochure

    PDF Brochures give you an easy way to showcase your newest models at a dealership, as well as some of the best-selling products. Easily create a customized brochure featuring any models or products you wish to draw attention to in your showroom. ...
  7. How to Create a Quote

    Within the B2B platform, you can generate a custom quote and calculate financing for items in a selected list and then print or email the customer a copy. After you’ve created a list on the B2B platform, you can access the Quote fields by clicki...
  8. How to Create Price Tags

    If you have specific add-ons or accessories you’d like to draw attention to in your showroom or at the parts counter, you are able to print custom price tags with detailed information about each item. After choosing a product on the B2B platform...
  9. Printable PDFs Available

    Within your dealer catalog, there are a couple of PDF options available to use with your customers and on the showroom floor. All PDFs are available to print in two ways: Click on “List & Print Options” and then click on the PDF you’d like...
  10. VW FAQs

    Q: Are there different levels of access to the Volkswagen Virtual Counter? Who has the ability to enter pricing and labor rates for my dealership? A: The Volkswagen Virtual Counter is accessible through the vwhub.com using single-sign-on technology...